Sunday, October 25, 2009

Cable TV

I have been very frustrated by my cable TV provider, which is also my internet & phone provider. The VOIP phone system has always been a problem, but it is cheap and we have cell phones.  The current problems started last month when their website for online payment was shut down for upgrades.  I called to pay my bill by phone and got hoodwinked into signing up for Broadstripe forever.  A couple of days later, I noticed I had lost all of my premium channels.  I called support, and they sent a tech to troubleshoot, who told us we were no longer enrolled for any premium channels.  I called support again, and told them to switch me back to my old plan.  We got the premium channels back on one box, but not on the other.  I called again, and they sent a tech to replace the boxes.  Then, we had the premium channels, but were still missing EWTN, which I had before all this switcheroo.  I called again, they resent the signal, and now we had EWTN, but lost the premium channels again.  Finally, after about the 6th call, I have all the channels I had prior to being hoodwinked.  In the middle of all this, I got a cable bill for $254.  No way do I intend to pay that much for cable TV.  After a few more phone calls, they found the billing error.  I've had the same cable provider for over 20 years, but they've changed hands 2 or 3 times.  This last change has me thinking of switching to FIOS or Comcast - both are available in my area.  The price for FIOS is about the same.  Comcast is slightly less, but didn't offer the Western channels that hubby likes except in their most expensive package.  I could live without cable TV - could get me a digital converter for broadcast TV, sign up for Netflix, and be happy with it.

Friday, October 9, 2009

New grandaughter

Daughter & son-in-law have new baby girl.  Lily, 6 lb, 2 oz, 18 inches.  Born 6:59 am Oct. 9, 2009.  That makes 6 grandchildren.