Sunday, July 24, 2011

Kudos to Wal-mart customer service

Yesterday, I bought a few groceries & several other assorted items. When I got home, I only had 2 of my 3 bags,  I had left the bag (with the most expensive items - printer ink, batteries, etc) either on the turnstile or in the cart.  I went back, and the cashier remembered me, but she did not recall whether I had forgotten a bag, and it was not there at her station. She thought it was possible that the next customer wound up with an extra bag and might return it. The manager was unable to check the video, so he just had me "re-shop" for my items.  Thank you Wal-mart.