Friday, July 31, 2009
Missing Package Arrives
Around May 15, I ordered laptop memory from Dell. I checked the order status & UPS tracking site which had my package "out for delivery" for over a week. Each day the expected delivery was rescheduled. Though they didn't admit it, it was apparent that UPS had lost the package. I contacted Dell, and they re-shipped another memory module. When I went to install the memory module, I was surprised to find both slots filled. I checked the manual online and found that this model requires "matched pairs" of memory, so I had to order another one from Dell. 2nd memory module was delivered and both installed. Laptop now has 2 gigs of memory. Lo and behold, the missing package was delivered by UPS yesterday. Since Dell did re-ship the order, and I didn't need a 3rd memory module, I contacted then for a return label, and will send it back tomorrow.
Subscribe to:
Post Comments (Atom)
I wish companies like DELL would tell us in advance when we need two of something instead of only one. )c;
ReplyDelete